Dallas stands as one of the most important data centre markets not only in the United States, but on a global scale. Its strategic central location provides low-latency connectivity to both coasts and a strong link to Latin America. Dallas benefits from robust power infrastructure, a favorable business environment, and the presence of major fiber routes, making it a magnet for multinational corporations seeking to enhance their Data Center Operations. The region boasts a well-established ecosystem, supporting a full spectrum of digital infrastructure needs, from hyperscale cloud providers to colocation tenants. Our team of expert field engineers possess in-depth local knowledge, ensuring seamless operation and critical support for complex, multi-site environments—enabling reliable, around-the-clock Smart Hands services at the heart of this digital hub.
Dallas continues to show impressive growth and remains one of the top three U.S. markets in terms of data centre inventory. The metroplex now hosts over 100 operational data centers, with an aggregate capacity of more than 400 megawatts and counting. As a major connectivity gateway, Dallas connects to the largest internet exchange points in the region and offers extensive dark fiber options for carriers, making it a premier location for disaster recovery and latency-sensitive applications. The city is home to a diverse customer base, ranging from hyperscale cloud operators and fintech firms to content delivery networks (CDNs), healthcare technology, SaaS and leading e-commerce businesses. Our field engineers’ experience spans all these sectors, enabling us to offer unrivaled support in Hardware troubleshooting and Break-fix services.
Operating in Dallas does present certain unique challenges, especially for multinational corporations and global companies with expanding footprints. These include navigating evolving local regulations, mitigating risks associated with increasingly frequent climate events, and managing onboarding or hardware replacement across geographically dispersed facilities. The advanced complexity of Data Center Operations, combined with the need for immediate Smart Hands intervention, can be a barrier for remote teams or those reliant solely on fly-in engineering support. Ensuring rapid response and consistent communication between global headquarters and local resources is critical to minimize service disruptions and maintain uptime in this competitive market.
With a presence established in the Dallas market since April 2021, we bring years of hands-on expertise supporting data centre tenants across all industry verticals. Our local team of highly trained field engineers offers rapid response, in-depth Hardware troubleshooting, Break-fix support, infrastructure deployments, and ongoing operational guidance 24/7. By leveraging our comprehensive understanding of both the technical and operational landscape, multinational corporations can optimize their Data Center Operations, address challenges quickly, and drive efficiency with confidence. Our commitment to delivering responsive, high-caliber Smart Hands services ensures that your Dallas footprint operates seamlessly—benefiting from our global standards and local insights.
