remote-hands-in-tokyo

Tokyo

At a glance...

2017

Year the team was established

24

Active Data Centres

24/7/365

Service Availability

8h

Average response time

Last updated on
August 8, 2025
Tokyo stands as one of the world’s most dynamic and strategic data centre markets, underpinning Japan’s position as an Asia-Pacific technology powerhouse. As the epicenter of Japan’s digital economy, Tokyo is integral to global content delivery, financial transactions, and enterprise cloud adoption. With a robust infrastructure, advanced Data Center Operations capabilities, and a highly skilled talent pool, the city is a preferred destination for multinational corporations seeking resilient, low-latency connectivity throughout Japan and across the broader APAC region. Its unique blend of technological innovation and mature regulatory frameworks ensures that Tokyo not only attracts significant investment from hyperscale cloud providers but also remains the go-to market for enterprises in need of mission-critical Hardware troubleshooting, cross-connects, and Smart Hands support delivered by experienced field engineers.

The Tokyo data centre landscape continues its rapid growth, driven by surging demand from sectors such as cloud computing, CDN (Content Delivery Networks), fintech, and enterprise IT services. Recent statistics highlight the city as home to over 70 operational data centres, hosting facilities from industry leaders and niche providers alike, with total supply exceeding 1,800 MW in capacity. Tokyo boasts unparalleled network density, offering direct routes to over 380 global and domestic carriers, and sits at the intersection of crucial international subsea cables linking Japan to North America and the rest of Asia. In addition, the market sees sustained investment in edge computing and colocation, as financial institutions, content providers, and multinational corporations require secure, compliant, and reliable Break-fix solutions for the ever-growing volume of digital transactions and streaming data.

Despite its global stature, deploying or expanding presence in Tokyo’s data centre market presents a unique set of challenges for multinational corporations. Local regulations around data sovereignty, language barriers, strict security protocols, and complex permitting processes can create hurdles for global teams used to more standardized environments. Navigating power constraints, real estate scarcity, and the high cost of premium colocation space requires local expertise and agility. Furthermore, effective Data Center Operations and maintaining high availability in the face of natural disasters—such as earthquakes—necessitate trusted partners with proven Smart Hands services and field engineers proficient in hardware troubleshooting and rapid Break-fix intervention.

Since entering the Tokyo market in January 2017, our team has developed a deep-rooted understanding of its technical, regulatory, and operational nuances. By leveraging years of hands-on experience, we provide seamless data centre support services tailored to the needs of data centre tenants, cloud service providers, and multinational corporations. Our expert field engineers deliver responsive Smart Hands assistance, Hardware troubleshooting, and rapid Break-fix repairs, ensuring your critical infrastructure operates at peak performance around the clock. With our comprehensive approach to Data Center Operations, clients benefit from peace of mind, enhanced uptime, and a strategic partner who fully understands the unique requirements of the Tokyo marketplace.