remote-hands-in-frankfurt

Frankfurt

At a glance...

2018

Year the team was established

32

Active Data Centres

24/7/365

Service Availability

4h

Average response time

Last updated on
September 17, 2025
Frankfurt, Germany stands as a cornerstone of the European and global data center economy, offering unparalleled connectivity, infrastructure, and operational excellence. As the primary Internet Exchange point in continental Europe, Frankfurt is home to DE-CIX—the world’s largest internet exchange—making it a strategic hub for multinational corporation networks, cloud providers, and hyperscale deployments. The city’s dense concentration of data centers and cutting-edge colocation facilities has attracted enterprises from across the globe looking for reliable Data Center Operations and rapid scaling options. Our team in Frankfurt has developed a deep understanding of the region’s stringent regulatory requirements, energy efficiency standards, and evolving hardware troubleshooting needs, providing business-critical support to tenants in this highly competitive market.

Frankfurt's data center ecosystem is robust, boasting over 60 colocation and hyperscale facilities as of mid-2023, with continuous new developments underway. Connectivity is truly world-class—DE-CIX connects more than 1,000 network operators, ISPs, and content providers, exchanging multiple terabits of data per second. The city’s data centers serve as the backbone for key industries including cloud services, CDN (Content Delivery Networks), fintech, banking, and enterprise IT, supporting mission-critical workloads through advanced field engineers and specialist Smart Hands services. The region also continues to attract major international cloud platforms, further strengthening Frankfurt’s reputation as a linchpin for IT and digital infrastructure across Europe.

Despite its strengths, Frankfurt presents unique challenges for global organizations seeking a sustained presence. Data sovereignty requirements, strict compliance and audit regimes, as well as complex permitting regulations must be expertly navigated. Furthermore, competition for skilled field engineers and Smart Hands specialists increases pressure on maintaining uptime and responsive service for Data Center Operations. The growing demand for rapid break-fix capabilities and proactive hardware troubleshooting necessitates a reliable on-the-ground partner with proven expertise. Additionally, power supply constraints and sustainability mandates can complicate infrastructure planning and expansion strategies for any multinational corporation operating in this market.

Since February 2018, our team has consistently supported data center tenants in the Frankfurt market with tailored solutions designed for agility and reliability. Our years of hands-on experience enable us to help our clients overcome operational and compliance challenges, from fast break-fix responses to comprehensive hardware troubleshooting and routine Smart Hands interventions. Our field engineers are intimately familiar with Frankfurt’s unique colocation environments and technical landscape, making us an ideal partner for any multinational corporation seeking seamless Data Center Operations. Let us leverage our local insight and global methodology to optimize your physical infrastructure and keep your Frankfurt deployments running at peak performance every day.