remote-hands-in-kolkata

Kolkata

At a glance...

2023

Year the team was established

2

Active Data Centres

24/7/365

Service Availability

24h

Average response time

Last updated on
August 8, 2025
Kolkata stands as a vital entry point for Data Center Operations in East India, acting as a prominent regional hub for digital transformation and business continuity. Positioned strategically, the city delivers seamless connectivity to both the South-East Asian market and domestic locations, making it indispensable for multinational corporations seeking robust Smart Hands support in this part of the world. With a thriving ecosystem fueled by industries like fintech, cloud services, and content delivery networks (CDNs), Kolkata's data centre landscape offers a professional environment for companies with demanding hardware troubleshooting requirements, 24/7 field engineers, and rapid break-fix solutions. As global digital ambitions accelerate, Kolkata’s modern and interconnected data centre facilities serve as a key node within both national and global IT infrastructure networks.

Recent industry reports indicate that Kolkata has rapidly emerged as a significant data centre hotspot in India, with around 8 purpose-built colocation data centers operated by leading providers. The market is characterized by high-density fibre connectivity and steady expansion in submarine cable infrastructure. This enables ultra-low latency for mission-critical applications and supports sectors such as banking, insurance, cloud computing, CDNs, and e-commerce. The presence of a skilled workforce and robust digital infrastructure has drawn numerous multinational corporations to establish or expand their operations in this market, making it an attractive destination for both domestic and international customers seeking smart hands services in data centres.

However, global organizations looking to establish a presence in Kolkata’s data center scene may encounter several unique challenges. Navigating local regulations, ensuring hardware compatibility, and establishing reliable field engineer support are all ongoing requirements in this fast-evolving environment. Additionally, fluctuating power supply, occasional network congestion, and the need for efficient break-fix and hardware troubleshooting solutions can complicate operations for multinational teams. Succeeding in this market requires both a deep understanding of the technical landscape and hands-on expertise in day-to-day Data Center Operations.

Having provided Smart Hands and specialized Data Center Operations in Kolkata since May 2023, our expert field engineers deliver seamless hardware troubleshooting and break-fix support tailored to the unique requirements of global clients. Our deep-rooted experience across multiple sectors enables us to anticipate local challenges and swiftly resolve issues before they impact your business. Companies can leverage our proven track record, strong relationships with local providers, and daily hands-on experience servicing multinational corporation data center tenants to ensure uninterrupted, efficient, and compliant operations in this dynamic market.