remote-hands-in-manchester

Manchester

At a glance...

2022

Year the team was established

13

Active Data Centres

24/7/365

Service Availability

24h

Average response time

Last updated on
September 17, 2025
Manchester stands at the heart of the UK’s data centre landscape, rapidly evolving into a strategic hub for national and international digital infrastructure. With its rich industrial heritage, robust digital ecosystem, and exceptional connectivity, Manchester serves as a gateway between London and the North, making it a vital node for multinational corporations aiming to diversify and futureproof their operations. The city’s proliferation of cutting-edge data centres, supported by a strong pool of skilled field engineers, underpins its reputation for resilient Data Center Operations and reliable Smart Hands support. Manchester’s significance on the global map is bolstered by its thriving technology sector, access to major fibre networks, and its role as a centre for innovation in Hardware troubleshooting and Break-fix services, further supporting businesses seeking to maximize uptime and operational efficiency.

The Manchester data centre market is experiencing robust growth, hosting over 20 independent data centres with a combined IT load capacity surpassing 75 MW, making it the UK’s leading data hub outside of London. Manchester offers exceptional regional and international connectivity through the Manchester Internet Exchange (MANIX), directly linking businesses to major cloud providers and content networks. The presence of top-tier sectors—including CDN operators, fintech pioneers, global cloud service providers, digital media firms, and enterprise organizations—drives a dynamic environment for Data Center Operations and further increases the demand for expert Smart Hands field engineers to support complex deployments and ongoing Break-fix requirements.

Despite its competitive advantages, Manchester presents unique challenges for global enterprises establishing a local presence. Navigating the nuances of regional compliance, data sovereignty requirements, and ensuring 24/7 hardware support in a market characterized by continuous growth can be complex. High physical security standards, rapid response expectations for Hardware troubleshooting, and the need for proven local knowledge are all essential. Multinational corporations, in particular, need a trusted partner that not only understands the global context of Data Center Operations but also commands in-depth expertise of the local data centre market, including specialised field engineers ready for any Break-fix scenario.

Since entering the Manchester market in March 2022, our team has developed deep-rooted expertise in providing reliable, hands-on support to data centre tenants and operators across the region. Leveraging our extensive experience in Data Center Operations, our Smart Hands field engineers are equipped to deliver timely, professional, and comprehensive services tailored to the complex needs of multinational corporations. From rapid Hardware troubleshooting to proactive Break-fix interventions and day-to-day operational support, our commitment to service excellence helps companies navigate the challenges of the Manchester landscape, ensuring maximum uptime and operational peace of mind.