remote-hands-in-milan

Milan

At a glance...

2020

Year the team was established

9

Active Data Centres

24/7/365

Service Availability

24h

Average response time

Last updated on
August 8, 2025
Milan, Italy stands as one of the most important data center hubs in Southern Europe, playing an indispensable role in global Data Center Operations. As the economic engine of Italy and a strategic gateway between Western and Eastern Europe, Milan’s data center market is characterized by rapid growth, buoyed by significant investments from multinational corporations and cloud service providers. The city not only houses key Internet Exchange Points but is also a core location for digital infrastructure, supporting both local enterprises and international connectivity demands. Our field engineers are embedded in this dynamic ecosystem, providing Smart Hands services that are essential for supporting the physical infrastructure of hyperscalers, financial institutions, and tech innovators who depend on low-latency, high-availability IT environments.

Currently, Milan boasts more than 20 carrier-neutral data centers, with robust connectivity to an array of international fiber networks and Internet Exchanges, including the prominent Milan Internet Exchange (MIX). With over 150 network operators and service providers operating locally, Milan supports diverse sectors, such as Content Delivery Networks (CDN), fintech, telecommunications, and global cloud providers. The market is seeing sustained expansion in colocation and cloud growth, largely fueled by the acceleration of digital transformation post-pandemic. This connectivity-rich environment enables not only streamlined Hardware troubleshooting and Break-fix responses but also ensures that critical data flows efficiently for the many multinational corporations headquartered in or operating through the city.

Despite Milan’s strong market fundamentals, global companies entering this landscape face several key challenges. Regulations related to data sovereignty and privacy, the demand for round-the-clock Data Center Operations, and the complexity of cross-border connectivity can present hurdles for businesses aiming to scale rapidly. Reliable access to skilled field engineers for Smart Hands services and prompt Hardware troubleshooting support are vital to minimizing downtime and maintaining operational resilience. Additionally, rapid physical expansions often require seamless coordination for Break-fix tasks and hardware deployments – areas where knowledge of local logistics and regulatory nuances is critical.

Leveraging our extensive experience in Milan since September 2020, we provide unparalleled support to companies seeking to establish or grow their presence in this thriving market. Our dedicated team of expert field engineers is on hand 24/7, offering Smart Hands, Break-fix, and comprehensive Data Center Operations services to ensure reliability and continuity for your mission-critical infrastructure. By partnering with us, businesses gain the advantage of our in-depth local expertise, a proven track record of Hardware troubleshooting, and tailored support options designed specifically for multinational corporations and data center tenants. With our commitment to excellence and valued presence in Milan, we empower your business to operate with confidence and agility in this vital digital hub.