remote-hands-in-phoenix

Phoenix

At a glance...

2023

Year the team was established

3

Active Data Centres

24/7/365

Service Availability

24h

Average response time

Last updated on
August 8, 2025
Phoenix, USA stands as a pivotal hub in the data centre industry, both nationally and globally, due to its strategic geographic positioning, robust infrastructure, and pro-business environment. The metropolitan area boasts favorable climate conditions for data center operations, particularly its low risk for natural disasters, which has driven strong investment from multinational corporations. As a result, Phoenix has emerged as a leading alternative to traditional U.S. data centre markets such as Silicon Valley and Northern Virginia, offering scalable and cost-effective colocation solutions. Our local field engineers play a critical role in enabling seamless deployment, maintenance, and hardware troubleshooting for enterprises requiring agile remote hands support in this fast-evolving market.

Recent market research indicates that Phoenix is home to over 70 colocation and hyperscale data centres, with continued exponential growth driven by demand from cloud providers, financial technology firms, content delivery networks (CDNs), and government agencies. The city’s data centre ecosystem enjoys exceptional connectivity, with major fiber networks and low-latency routes providing direct access to West Coast and international markets. In particular, the rise of Smart Hands services has supported rapid scaling and complex Break-fix requirements, underpinning business continuity for a wide range of top sectors heavily reliant on advanced IT infrastructure.

Despite these strengths, multinational corporations seeking to establish or expand their data centre footprint in Phoenix face several challenges. Securing skilled onsite personnel to handle advanced Data Center Operations, managing real-time hardware troubleshooting, and ensuring swift response times for Break-fix incidents can be difficult for companies without an established local presence. Additionally, navigating stringent compliance standards—particularly around data sovereignty and operational resilience—requires both in-depth regional knowledge and responsive field engineers who can manage mission-critical systems within strict service level agreements.

Leveraging our expertise since our inception in Phoenix in May 2023, companies benefit from our deep familiarity with the local data centre landscape and our extensive experience supporting both regional and global clients. Our skilled field engineers deliver daily Smart Hands services tailored to the nuanced requirements of data centre tenants, from planned maintenance to urgent Break-fix and hardware troubleshooting interventions. By partnering with us, organizations tap into a trusted provider that understands the intricacies of Data Center Operations in Phoenix, empowering multinational corporations to scale confidently and securely within this dynamic market.