remote-hands-in-phoenix

Phoenix

At a glance...

2023

Year the team was established

3

Active Data Centres

24/7/365

Service Availability

24h

Average response time

Last updated on
September 17, 2025
Phoenix, USA, has rapidly cemented its position as a critical hub within the landscape of data center operations, both nationally and on the global stage. Thanks to its strategic geographic location, robust power infrastructure, favorable climate for energy-efficient cooling, and relatively low risk from natural disasters, Phoenix is now home to thriving data centre ecosystems attracting multinational corporations from around the world. Major cloud service providers, content delivery networks (CDNs), and fintech players choose Phoenix for its advanced colocation facilities and its high degree of interconnectivity to other major US and global markets. Our Phoenix-based field engineers bring deep expertise to the region, ensuring optimized Data Center Operations and supporting tenants with specialized Smart Hands services tailored to the unique requirements of this growing market.

The Phoenix data center market has experienced significant expansion in recent years, now boasting over 70 major colocation and hyperscale data centres spanning millions of square feet of white space. Connectivity in Phoenix is exceptional, featuring dense carrier-neutral exchanges, direct access to leading fiber routes, and low-latency links to major West Coast and Southwestern US markets. Sectors such as cloud computing, banking and fintech, healthcare IT, and global CDN providers form the core user base in Phoenix, leveraging both the region’s technological advantages and its scalable capacity. Moreover, ongoing infrastructure investments continue to attract global and regional enterprises, including multinational corporations seeking secure, reliable colocation and comprehensive Break-fix support.

Despite these strengths, global companies face a distinct set of challenges when establishing or scaling a presence in Phoenix’s data center market. Managing hardware troubleshooting and complex Break-fix procedures across distributed infrastructure demands a strong local presence and expert field engineers. Regulatory compliance, evolving data privacy statutes, and increasing competition for skilled technical labor can further complicate setups for multinational enterprises. Additionally, the rapid market growth increases the need for proactive Data Center Operations management and Smart Hands support to ensure uninterrupted performance and rapid incident response.

Since entering the Phoenix market in May 2023, our team has successfully leveraged years of hands-on experience to help clients overcome these challenges and achieve seamless operations. By providing day-to-day Smart Hands support, expert hardware troubleshooting, and fast, reliable Break-fix service, we have become a trusted partner for data center tenants of all sizes. Our Phoenix field engineers combine local knowledge with a global outlook, allowing multinational corporations to maximize uptime, maintain compliance, and drive efficiency throughout their Data Center Operations. Let us be your on-the-ground resource in Phoenix, ensuring your physical infrastructure is expertly serviced and your business is always connected.