remote-hands-in-saltlakecity

Salt Lake City

At a glance...

2024

Year the team was established

1

Active Data Centres

24/7/365

Service Availability

24h

Average response time

Last updated on
September 17, 2025
Salt Lake City stands out as a highly strategic location in the global data centre ecosystem, with its blend of robust infrastructure, geographic stability, and business-friendly environment positioning it as a cornerstone for international and national operations. As a hub for Data Center Operations, the city draws in multinational corporations seeking secure, reliable, and scalable facilities to power cloud, CDN, fintech, and digital media platforms. The area’s attractive combination of low disaster risk, competitive energy costs, and excellent connectivity has made it a favored destination for enterprise and hyperscale data centres alike. Our Salt Lake City team of Smart Hands field engineers is deeply woven into this dynamic, providing on-the-ground expertise to support hardware troubleshooting, Break-fix, and operational demands unique to this vibrant market.

Recent industry insights highlight Salt Lake City’s rapid data centre expansion, with over 30 operational facilities serving a growing array of enterprise and cloud tenants. The region is recognized for its strong network connectivity, boasting carrier-neutral interconnection points and direct links to major fiber routes which make it ideal for latency-sensitive sectors such as CDN, cloud computing, and fintech. This market continues to attract multinational corporations and digital service providers looking for resilient, high-performance environments that can scale to their evolving needs. Critical to this growth is the availability of skilled field engineers who address the daily operational challenges of Data Center Operations, ensuring service continuity and uptime.

For global companies establishing or expanding a presence in Salt Lake City, navigating local market nuances can be challenging. Key hurdles include compliance with evolving data privacy regulations, ensuring seamless cross-regional connectivity, and managing complex Break-fix scenarios at scale. In addition, hardware troubleshooting in high-density environments demands local knowledge and rapid response times to minimize risk and downtime. The region’s competitive job market for skilled field engineers and the growing need for around-the-clock Smart Hands support further add layers of operational complexity that require trusted and capable partners.

With an established presence in Salt Lake City since August 2024, our team brings years of hands-on experience supporting a diverse portfolio of data centre tenants. Leveraging best practices in Data Center Operations, we deliver end-to-end solutions from Smart Hands services to critical hardware troubleshooting and Break-fix support, tailored for the unique demands of multinational corporations. Our experienced field engineers provide proactive and responsive onsite assistance, ensuring your infrastructure remains resilient and efficient. By partnering with us, companies can tap into local expertise and agility backed by a global perspective, confidently scaling and operating in one of North America’s leading data centre hubs.