remote-hands-in-seoul

Seoul

At a glance...

2021

Year the team was established

7

Active Data Centres

24/7/365

Service Availability

24h

Average response time

Last updated on
September 17, 2025
Seoul stands as a pivotal hub in the global data centre landscape, underscored by its world-class digital infrastructure and strategic position within the Asia-Pacific region. As one of the most interconnected cities in East Asia, Seoul offers a robust ecosystem for data centre operations, attracting cloud providers, multinational corporations, and enterprises seeking reliable, scalable solutions. The city’s policy support for cutting-edge technology sectors, energy efficiency initiatives, and its proximity to major business districts make it a key market for organisations expanding their digital footprint. Our Seoul team, backed by extensive regional knowledge and experience, delivers unparalleled data center operations and Smart Hands solutions tailored to the complex needs of this dynamic environment.

The South Korean data centre market has experienced exponential growth in recent years, with Seoul at its epicentre. As of 2024, there are over 30 carrier-neutral and hyperscale data centres operating in the Seoul metropolitan area, serviced by multiple Tier 1 network providers ensuring exceptionally low-latency and high-bandwidth connectivity. The city’s thriving ecosystem is driven by leading sectors including CDNs, fintech, e-commerce, cloud service providers, and gaming, all requiring round-the-clock support from expert field engineers and robust hardware troubleshooting. With the rapidly evolving demand for data storage and real-time access, Seoul remains an essential location for break-fix services and comprehensive remote hands solutions.

Global companies expanding or maintaining their presence in Seoul’s data centre market may encounter unique challenges such as navigating local compliance requirements, language barriers, and the need for real-time, expert-level support for mission-critical infrastructure. The region’s fast-paced technology improvements demand responsive field engineers capable of quick hardware troubleshooting and nuanced data center operations. Ensuring optimal uptime and seamless connectivity also requires in-depth familiarity with both international standards and Korean regulatory frameworks, which can be an obstacle without the right local expertise.

Since November 2021, our seasoned team has been supporting data centre tenants throughout Seoul with end-to-end Smart Hands, break-fix, and remote hardware troubleshooting services. We understand the distinct requirements of multinational corporations and local enterprises alike, providing daily on-site and remote support that maximises uptime and mitigates risks. Drawing from years of hands-on experience in data center operations and a global network of field engineers, we ensure our clients gain a competitive advantage in Seoul’s dynamic market, leveraging our proven track record to keep their critical infrastructure running smoothly and efficiently.